Privacy Policy

Privacy Policy

Introduction

Welcome to https://structural-integrity-experts.collision-talk.com (hereinafter referred to as “Site” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in compliance with applicable privacy laws worldwide, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Transparency and Accountability for Data Practices Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy outlines our practices across all aspects of the Site, including our website, applications, services, and products. However, please be aware that this policy does not extend to third-party platforms, applications, or services that you access through links on our Site. These external entities have their own privacy policies governing data collection and usage, which are solely responsible for such practices.

Processing Activities

This Policy covers various interactions, including but not limited to:

  • Using our applications and services as an authorized user
  • Visiting our websites linked to this Privacy Statement
  • Receiving communications from us via email, calls, or text messages

Personal Data Collection

We collect multiple categories of personal data (hereafter “Personal Data”) to enhance your experience and improve our services. These include:

  • Account Information: Details required to create and manage your user account on our platforms.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction records.
  • Purchase Information: Items purchased, purchase frequency, and related data to personalize your shopping experience.
  • Mobile Device Identifiers: Unique device IDs or IP addresses for technical support and analytics purposes.
  • Location Data: Geographic coordinates and location services access for personalized content and services.
  • Feedback: User reviews, ratings, and comments on our products and services.
  • Social Media Information: When you connect your accounts, we may collect data from your social media profiles to display personalized content.
  • Product Information: Details about products you view, search for, or purchase on our platforms.

We obtain this data through direct user input, interactions with our systems, and automated technologies used for analytics and personalization. Additionally, third parties may share Personal Data with us, adhering to their respective privacy policies.

Cookies

We employ cookies, a type of small text file, to enhance your experience on our Site and improve our services through analytics and personalization:

  • Strictly Necessary Cookies: These are essential for the functioning of our platforms and ensuring secure access.
  • Preference Cookies: Tailored settings and preferences saved for your convenience.
  • Analytics Cookies: Used to gather statistical data about user behavior, enabling us to improve our Site and services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain Personal Data only for as long as necessary or as required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information. This process ensures that your data is not retained beyond its intended use.

Security Measures

We have implemented robust security measures to safeguard your Personal Data:

  • Employing encryption for secure communication and data transmission.
  • Engaging reputable third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18. If we become aware that any individual under 18 has provided us with Personal Data, we will take steps to delete such information promptly.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your Personal Data:

  • Access: The right to request access to and receive copies of your personal data.
  • Rectification: Correcting any inaccurate or incomplete personal data we hold about you.
  • Erasure (Right to be Forgotten): Deleting or anonymizing your personal data in certain circumstances.
  • Restriction: Limiting the processing of your personal data under specific conditions.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing or withdrawing consent for processing your personal data.
  • Non-Discrimination: Ensuring that no adverse decisions are made solely based on automated processing of your personal data.

To exercise these rights or file appeals/complaints, please contact our privacy team via the contact details provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

For any questions regarding privacy, data practices, or unsubscribing from communications, please contact us:

We appreciate your trust in allowing us to assist you while ensuring your privacy and data security.